Have a question about your policy, need to make a payment over the phone or turn in a claim after hours?  Go to our "Companies" tab on the home page, click on the company you need to contact, and it will take you directly into their website.  From there you will be able to access addresses, telephone numbers or e-mail addresses to get in touch with someone from that company.

Privacy Statement

At Capital Insurance & Associates, we are committed to protecting your privacy as a visitor to this Web site and as out customer. To our visitors and our customers, we offer this pledge:

Capital Insurance & Associates is the owner of the information, which is collected on the Web site.  We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personal information to any third party not specitically authorized by you to receive information except as we have disclosed to you in this privacy policy.

Information Collection

We will ask you to provide personal information to us when you enroll for coverage and when you purchase an insurance policy from us.  We will ask you to provide personal information to us when you send e-mail to us from this web site. Whe you enroll for an insurance policy at Capital Insurance & Associates, we will aks you to provide your name, home address, mailing address, telephone number and email address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder.  We will maintain a record of your information at the offices of Capital Insurance & Associates so we can provide you with policyholders service.  The employees of Capital Insurance & Associates are each required to acknowledge a Confidentially and Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.

When you purchase an insurance policy from Capital Insurance & Associates, you will pay the premiums from your credit cards or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized.  A transaction number will be provided to you on your Binder of Insurance.  You may use this transaction number as a reference to the credit card purchase.  We do not keep a record of your credit card informatin.  If you pay the premium using your personal check, we will keep a copy of your check in your file.

When you send us email form this web site, you will provide us with certain personally indentifiable information including your email address.

Cookies

A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this web site.  We may utilize a short lived form of cookie when you visit this site. At Capital Insurance & Associates, a cookie is only used to identity one unique visitor from another visitor during a particular session.  A session is a period of active site-use while that unique visitor is linked to our server.  We may use cookie technology durning a session as a tool to carry information during the enrollment process.  This enables the visitor to link to our server.  This enables the visitor to input their information once and have the information apprear later during the enrollment process. No personally indentifiable information is stored on the cookie,  The browser or if they are not actively browsing our web site for more than 20 minutes. Should a previous visitor visit our web site return for a session, they will be issued a new cookie and no way will they be recognized as a visitor from a previous visit or session. 

Changes in our privacy policy

We reserve the right to change the Privacy Policy without providing you with any advanced notice of our intent to make changes.  If you have any questions about our privacy policy, please feel free to contact us at: Capital Insurance & Associates (573)335-2300